Your information is completely safe with us
At 777be, protecting your personal information is our top priority. In this privacy policy, we clearly explain what information is collected, how it is used, and what your rights are.
Introduction & Applicability
777be ("we", "our", or "platform") is a safe and reliable online betting and casino platform operated for players in Bangladesh. By using our website, you agree to the terms of this privacy policy.
This privacy policy explains how 777be collects, stores, processes, and safeguards your personal information. This document informs you of your rights regarding your information and ensures transparency about how we manage data. If you disagree with any part of this policy, please refrain from using the platform.
When you create an account on our platform, use betting services, play live casino games, or contact customer support, the necessary information is collected from you. The entire process of collecting and using this information is described in detail in this policy.
What information we collect
777be collects only the information necessary to provide our services. The types of information collected are described below in three main categories.
Identity Information
- Full name
- Date of birth
- Mobile number
- Email address
- National ID or passport details (for verification)
- Address
Financial Information
- bKash, Nagad, or Rocket account number
- Required bank account details
- Deposit and withdrawal history
- Transaction amounts and dates
- Preferred payment method
Usage Information
- IP address and device information
- Browser type and version
- Login time and session information
- Gaming history and preferences
- Cookies and tracking data
How your information is used
Account Creation and Management
Your registration information is used to create and manage your account at 777be. This includes identity verification, password recovery, and ensuring account security. Identity document details may be required for age verification (21+).
Financial Transaction Processing
Your financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. This information is required to complete a minimum deposit of ৳200 and a minimum withdrawal of ৳1,000. A record of each transaction is retained for security purposes.
Customer Support
Our 24/7 live chat and email support team uses your account information to resolve your issues. This ensures fast and effective assistance. A customer support representative will never ask for your password or mobile banking PIN.
Service Improvement
By analysing your gaming habits and preferences, we improve the experience on the platform. This analysis is entirely confidential and does not identify you personally.
Fraud Prevention and Security
Your information is used to prevent unauthorised account access, fraudulent activity, and money laundering. IP logging, device fingerprinting, and transaction monitoring are part of this process.
Responsible Gaming Monitoring
We monitor your gaming behaviour to ensure responsible gaming. If unusual or at-risk behaviour is detected, our team may contact you.
Information Sharing Policy
777be never sells your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:
| Circumstance | Recipient | Purpose |
|---|---|---|
| Payment processing | bKash, Nagad, Rocket, bank | To complete transactions |
| Legal obligation | Relevant authorities | To comply with legal directives |
| Technology service providers | Selected tech partners | For platform operations |
| Fraud investigation | Security specialists | To prevent fraud |
All third-party partners are contractually bound to follow the same standards of privacy and security.
Our Commitment
- Data is not sold
- Not shared with advertisers
- Protected by SSL encryption
- Limited staff access
- Regular security audits
Cookies & Tracking Technology
Essential Cookies
Required for the basic functionality of the platform. Used to maintain login sessions and security.
Analytics Cookies
Used to analyse site traffic and user behaviour in order to improve the service.
Preference Cookies
Used to remember your language preference and gaming settings so you do not have to configure them each time.
Security Cookies
Identifies devices and flags suspicious activity to detect and prevent fraud.
Cookies can be managed by changing your browser settings. However, disabling certain essential cookies may cause 777be's services to not function properly.
Data Retention and Deletion
777be retains your information only for as long as necessary. The retention period depends on the type of information and legal requirements:
| Data Type | Retention Period |
|---|---|
| Account information (active) | For as long as the account is active |
| Financial transaction records | Minimum 5 years (legal obligation) |
| Login and session logs | 90 days |
| Customer support communications | 2 years after account closure |
| Identity verification documents | As required by legal obligations |
If you request account closure, we will securely delete or anonymise your personal information within the specified period, unless we are legally required to retain it.
Your Rights
As a user of our platform, you have certain important rights regarding your own information.
Right to Access
You may request to view the information stored in your account at any time.
Right to Rectification
Contact our support team to correct any inaccurate or outdated information.
Right to Erasure
You have the right to request deletion of your information beyond what is legally required to be retained.
Right to Object to Processing
You may object to the processing of your information for specific purposes.
Right to Data Portability
You have the right to request a structured copy of your information.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will respond as soon as possible.
Data Security Measures
At 777be, we apply industry-standard security measures to protect your information:
- SSL/TLS Encryption: All data transmissions are protected by industry-standard encryption technology.
- Firewall Protection: An advanced firewall system prevents unauthorised access.
- Two-Factor Authentication: The option to add an extra layer of security at login.
- Regular Security Testing: Regular audits to identify and address vulnerabilities.
- Access Control: Only authorized personnel have access to specific data.
- Data Backup: Regular secure backups to protect against data loss.
Security Features
Minor Protection
777be is a platform operated exclusively for individuals aged 21 and above. We are highly conscious of protecting the privacy of minors and take active steps to ensure this.
Age verification is mandatory during the registration process. We do not knowingly collect any information from individuals under the age of 21. If a parent or legal guardian believes their minor child has provided information on our platform, please contact us immediately at [email protected]. We will delete this information without delay.
Policy Changes and Updates
777be reserves the right to update this privacy policy from time to time. The policy may change under the following circumstances:
- When adjustments are required due to legal or regulatory changes
- When new services or technologies are added
- When security measures are improved
- When clarification is needed based on user feedback
For any significant changes, we will post a notice on the website and update the "Last Updated" date at the top of the page. Continued use of the platform after such changes will be considered your acceptance of the new policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our data protection team will review your matter with the attention it deserves.
Please Note
- The support team will never ask for your password.
- The support team will never ask for your mobile banking PIN.
- Be cautious if someone unknown claims to be contacting you on behalf of 777be.
- If you receive any suspicious communication, please inform us immediately.